Diane,
Two quarts of water may not be enough in the tank for the pump to be able  to 
pick it up. However, by turning the faucet on you should be able to hear the  
pump running. If not, you either have a faulty electrical connection or the 
pump  is bad. 
Since you have the hand pump option and still aren't getting any water,  
there is a solution to the problem. Open the pump and try to annually pump.  While 
doing this place your mouth over the faucet end and suck on it. This  should 
bring water to the pump where you can then get water out of it. This is  
simply priming the pump since they don't like to pump dry....and won't. 
 
Rummy



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